Top telus billing support Secrets

Top telus billing support Secrets

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I've had challenges with The Tech Support for the house Online too so tricky we expended in excess of one hour handling a problem. I’ve been obtaining for months and months.

Specialist was able to wander me through my issue and aided pinpoint in which the challenge was taking place and encouraged me of another so I could get my work concluded. I so appreciated his assist and patience in strolling me by way of the various situations. He followed up with details on my up coming steps.

Again inside your day, you experienced a choice of companies. Now We have now megacorps that swallow just about every different choice up and you simply're remaining with three choices spanning a whole nation, all of which collude with eachother to extort It really is customers.

Only sort the small print of your inquiry in a very message and it'll be sent to a human agent. Messaging here is asynchronous (non-live), so you can near the app or go about your working day even though the agent functions towards finding you a resolution.

You'll be able to only modify it. I waited for one hour around the phone to speak to a human. He was practical, but had to redirect me to another man or woman. I used to be then on hold for one more hour. They supplied me a better deal, nonetheless it was not what was available on the net. People offers are for new customers. As being a faithful customer I would have to spend $seventy eight when compared with $sixty to get a new customer, for the service I wanted.

I'd personally also like to learn why this was removed? Appears to be Silly that we now should get in touch with tech support to try and do something that we did not need to have the for previously 

I assume I am just old, but I don't forget a Telus customer service time when you could possibly contact a company, talk with a human with out sitting on maintain for several hours, and really get customer service. Many thanks Telus for a wonderful customer encounter.

following the agent critique my account he reported I am unable to give you a deal or credits like you have now together with your exiting account, so i just gave up and hangup the cellphone.

• Once i identified as to clarify, Eunice in the BCX Wireless Car workforce explained to me that the special discounts had been used. On the other hand, she copied and pasted Abdul’s notes, which did not make clear the discount particulars.

If our reply fixed your problem, make sure you click Take as Resolution that will help Other folks within the Neighborhood.

I'm trying to find the contact number to get in touch with to speak to some consultant and thinking when they can be found in the weekend. I want to make payment preparations and made an effort to on chat, even so they explained to me I must phone. 

The TELUS staff acknowledges that our do the job spans a lot of Territories and Treaty areas and we've been grateful for the normal Know-how Keepers and Elders who will be with us currently, individuals who have long gone in advance of us and the youth that encourage us.

Hi @Ben708 we unquestionably benefit your loyalty with us and we wish to help. You should control your inbox for your concept from us

Hi All people, I really need to Make contact with customer service with regard to modifying a payment arrangement. I needed to know if there is an e mail or other technique to contact them because I am Operating, and many periods I endeavor to simply call and don't get to talk to anyone in advance of I must cling up.

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